service phone:

  • 8121 9664 (中文)
  • 5100 3645 (English)
  • Mo-Fr
    9:00am to 5:00pm

contact us:

promotion: additional products SHIPPED FOR FREE !

memoMiiO
shipment policy
only the best -

we choose only the best available courier service partners to your destination

our preferred partner
100% assurance -

we take no chances!

  • tracking- memoMiiO shipments always including delivery confirmation
  • insurance - memoMiiO shipments always insured against transport damage or loss
  • speedy - always speedy door to door courier service
simple and transparent -

no complicated shipment cost tables

  • flat shipping fee (promotional policy)
only pay ONE flat shipping fee PER ORDER and destination
  • local (HK, Macau, Taiwan)HKD 29.- / order
  • international (worldwide, except Japan*) HKD 99.- / order
  • *for shipments to Japan, please order on memoMiiO.jp
  • clear handling fees – no other hidden fees:

For bulky items, we charge a separate handling fee as follows

bulk handling fee per destination per product local     / int’l
  • memoGALLERY MHKD 10.-  /  50.-
  • memoGALLERY XL and XXLHKD 20.-  /  60.-
  • memoPOSTER HKD 10.-  /  40.-

other terms & conditions, information

  • our standard terms and conditions apply
  • multiple packages: we aim to consolidate products in your order when we ship them. However, for your convenience
    and to expedite your order, we may ship your order in multiple packages at no additional costs. These packages
    my arrive separately.
  • any surcharges for re-directing undeliverable shipments or change of address will be born by the customer
  • for international shipments, local import fees may be incurred (see our standard terms and conditions)
  • above terms do not apply for postage and shipment of single greeting cards
  • promotional offers cannot be combined into one order / one shipment